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Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Medicaid

Our plan offers a range of behavioral health benefits. These include mental health and substance use disorder treatment services. View the benefits below to see all that it offers. It's for people who meet income and eligibility requirements for Apple Health (Medicaid) and receive physical health services some other way.

To find out if you qualify, visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Maaari din kaming tumulong sa mga serbisyo ng interpreter, kabilang ang American Sign Language. To ask for help, please call 1-877-542-8997, TTY 711, Monday through Friday, 8:00 AM to 5:00 PM

  • Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) Mga Hakbang sa Pag-e-enroll
  • Tingnan ang Eligibility (magbubukas ng modal window)

Mga Benepisyo at Feature

Behavioral Health

Kasinghalaga ng behavioral health ang physical health. You are eligible for behavioral health services, also called mental health services.

Behavioral health services can help you with personal problems that may affect you and your family. Ang mga problemang ito ay maaaring stress, depresyon, anxiety, o paggamit ng mga ipinagbabawal na gamot o pag-inom ng alak.

Your physical health benefits are from another medical carrier. If you already have a Primary Care Provider (PCP), talk to them today about any health or behavioral health problems you have. We will coordinate your mental health and substance use disorder treatment services with your physical health treatment provider, if necessary.

You don't need a referral from your PCP to see behavioral health specialists in your plan or to access substance use disorder treatment services.

There are some treatments and services that need preapproval before you can get them.

Maghanap ng Behavioral Health Provider

Required care is 100% covered. If you need behavioral health care UnitedHealthcare Community Plan can help coordinate your care.

Sinasalo namin ang:

  • Evaluation and assessment
  • Medication management and monitoring
  • Individual and group counseling
  • Peer support
  • Family counseling
  • Education about mental health, treatments and medications
  • Rehab case management
  • Withdrawal management (detox)
  • Opiate replacement treatment
  • Pamamahala sa sitwasyon

Additional mental health resources can be found here. Hanapin ang balanse, suporta at pangangalagang kailangan mo upang mabuhay nang malusog hangga't maaari.

You may also be eligible for additional grant funded services such as care coordination, family hardship services and recovery support services. These provide comprehensive community-based services that supplement your current benefits.

If you need help finding mental health services or if you feel that your rights have been violated, please call your Regional Behavioral Health Ombuds. An Ombuds is someone who is hired to assist you with any difficulties with your services or with getting services. Services are free and all information is kept confidential.

For more information on services available, please refer to your Member Handbook:

Member Handbook (Ingles)
Member Handbok (Español)
Member Handbook (Russian)
Member Handbook (Chinese)
Member Handbook (Vietnamese)
Member Handbook (Korean)
Member Handbook (Ukrainian)

Paano kung mayroon akong krisis sa kalusugan ng pag-uugali?

You are always covered for a behavioral health emergency. Ang emergency ay isang kondisyon sa kalusugan ng pag-uugali na biglang dumarating, maaaring humantong sa pagkamatay, masakit, o iba pang malalang sintomas na kailangang magamot kaagad. You may have a mental health, drug, or alcohol use emergency.

Ang mga serbisyong pang-emergency ay saklaw saanman sa Estados Unidos. If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

Tawagan kami sa lalong madaling panahon para sa follow-up na pangangalaga sa kalusugan ng pag-uugali pagkatapos ng isang emergency.
A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • Nagbabanta o nagsasalita tungkol sa pananakit o pagpatay sa kanilang sarili
  • Pakiramdam ay wala nang pag-asa
  • Nakakaramdam ng galit o hindi makontrol na galit
  • Pakiramdam ay nakulong, na parang wala nang labasan
  • Nakikisali sa walang ingat na pag-uugali
  • Nakakaramdam ng pagkabahala, pagkabalisa, o hindi makatulog
  • Dumadalas ang paggamit ng alak o droga
  • Lumalayo sa mga kaibigan at pamilya
  • Nakakaranas ng mga labis na pagbabago sa emosyon
  • Wala nang nakikitang dahilan para mabuhay

Mga Serbisyo sa Krisis:
Kung sa tingin mo ay mayroon kang emergency, saan ka man naroroon, tawagan ang 911 o pumunta sa pinakamalapit na ospital kung saan matutulungan ka ng mga provider ng serbisyo sa emergency. Tawagan kaagad ang iyong doktor o provider ng kalusugan ng pag-uugali para sa pagsasaayos ng follow-up na pangangalaga kapag tapos na ang emergency.

If you are experiencing a mental health crisis, your ID card has a phone number to access crisis services in your area. Our list of crisis services phone numbers are available in Ingles and Español

Narito ang mga karagdagang Mga Contact sa Serbisyo sa Kalusugan ng Pag-uugali at Pamamagitan sa Krisis:

For a State Crisis Lines directory, visit: https://www.hca.wa.gov/health-care-services-supports/behavioral-health-recovery/mental-health-crisis-lines

Washington Recovery Help Line: 1-866-789-1511
Online: http://www.waRecoveryHelpLine.org

Teen Link: 1-866-833-6546
Online: http://www.866teenlink.org

Suicide Prevention: 1-800-273-8255
Mga Gumagamit ng TTY: 1-800-799-4TTY (4889)
Online: http://www.suicidepreventionlifeline.org

Additional health resources can be found here. Hanapin ang balanse, suporta at pangangalagang kailangan mo upang mabuhay nang malusog hangga't maaari.

Member Handbook (Ingles)
Member Handbok (Español)
Member Handbook (Russian)
Member Handbook (Chinese)
Member Handbook (Vietnamese)
Member Handbook (Korean)
Member Handbook (Ukrainian)

Do you or a family member have a serious health problem? If your health needs qualify then our care managers are in your corner. They will:

  • Explain medical terms in plain language.
  • Coordinate your doctor appointments.
  • Provide your care team with your medical records.
  • Interpreter Services are available. If needed, you can have an interpreter present at yours or your child's behavioral health visits.

Your care manager will stay with you throughout the medical journey. He or she will:

  • Think beyond your medical needs.
  • Make sure you have support at home.

View Advance Directives in Ingles | Español.

Makakuha ng mga karagdagang benepisyo at suporta. Makakaasa ka sa:

  • Language Help. Connect to a translator through Member Services.
  • Interpreters. Have an interpreter with you at your child’s behavioral visits.
  • Paghinto sa Paninigarilyo. Mga tagapagturo at supply para matulungan kang huminto sa paggamit ng tabako.
  • Member Services. Your benefit questions are answered 24/7.
  • WISe. Wraparound with Intensive Services (WISe)

For information on additional benefits and services you may have please contact the Health Care Authority at 1-800-562-3022, TTY 711.

Choice of Behavioral Health Provider

Your Behavioral Health Provider

You can get a wide range of treatments and services for mental health and substance use disorder. You do not need a referral from your Primary Care Provider (PCP) to see a network behavioral health provider or to access substance use disorder treatment services.

Use the Doctor Lookup tool to find behavioral health providers near you.

Your Primary Care Provider (PCP)
This is the person you should see for most of your care. These services are not covered by this plan. You receive access to these services some other way. Talk to your PCP about any behavioral health concerns you may have. Your PCP can help you decide the right options for you.

Mga interpreter

Your behavioral health provider and you need to understand each other. Magiging mahirap ito kung hindi ka magaling magsalita ng Ingles. We can arrange for an interpreter to be at your appointments.

Mayroon din kaming mga tao sa mga serbisyo sa miyembro na nagsasalita ng higit sa isang wika. Posibleng mayroon kaming tauhan na nagsasalita ng iyong wika o maaari ka nilang ikonekta sa aming serbisyo ng interpreter na sumasaklaw sa higit sa 170 (na) wika.

Tulong sa Wika

You can receive information in your preferred language. Magtanong lang. We also have people at our customer service centers who speak more than one language. Posibleng mayroon kaming tauhan na nagsasalita ng iyong wika o maaari ka nilang ikonekta sa aming serbisyo ng interpreter na sumasaklaw sa higit sa 170 (na) wika.

Mga Serbisyo para sa Miyembro

Minsan kailangan mo ng tulong para maunawaan ang iyong mga opsyon sa pangangalagang pangkalusugan. Sa amin, mayroon kang matatawagan. Sasagutin namin ang iyong mga tanong sa simple at kumpletong paraan.

Maaari ka rin naming tulungang humanap ng:

  • Mental health providers.
  • Substance use disorder treatment services.

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use disorder. Help get them extra support to live a heathier life.

Look for behavioral health providers or call 1-877-542-8997, TTY 711

Mga karagdagang mapagkukunan

Teens can connect with teens during specific hours: 866-833-6546teenlink@crisisclinic.org, www.866teenlink.org

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. Magkakaroon ka ng:

  • Care from highly skilled and compassionate behavioral health providers.
  • Treatments at respected facilities.

Hotline ng Nars

When you have questions about your health care, you can call a nurse 24 hours a day, 7 days a week: 1-877-543-3409 (TTY 711).

Gagawin ng aming mga nurse ang sumusunod:

  • Pakinggan ang mga sintomas.
  • Tutulong sa pangangalaga sa sarili.
  • Advise you about getting the type of care you need.
  • Help you know when to go to the emergency room or urgent care clinic.

Paghinto sa Paninigarilyo

You know the bad health effects of smoking. You know you need to quit. We support you while you quit with coaches and supplies. The only thing you won't get from us is a lecture. Call 1-866-QUIT-4-LIFE (1-866-784-8454) Or visit www.quitnow.net

Transportasyon

Get a ride – at no cost to you - to and from health care locations. That includes trips to:

  • Doctor or behavioral health provider visits.

Apple Health pays for transportation services to and from needed non-emergency health care appointments. If you have a current ProviderOne services card, you may be eligible for transportation. Call the transportation provider (broker) in your area to learn about services and limitations. Your regional broker will arrange the most appropriate, least costly transportation for you. See the list of brokers

Mga Resource ng Miyembro

Tingnan ang Mga Available na Resource(magbubukas ang modal window)
Washington Apple Health / UnitedHealthcare logos

Matuto Pa

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Impormasyon sa Enrollment

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

Tawagan kami:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Mga serbisyo ng interpreter

Maaari din kaming tumulong sa mga serbisyo ng interpreter, kabilang ang American Sign Language. 

Tawagan kami:
1-877-553-0098 / TTY: 711

8:00 AM hanggang 5:00 PM lokal na oras, Lunes – Biyernes

Mga Hakbang para Mag-enroll
Kunin ang mga detalye

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

Tawagan kami:
8:00 AM to 5:00 PM pacific time, Monday – Friday

Mga serbisyo ng interpreter

Maaari din kaming tumulong sa mga serbisyo ng interpreter, kabilang ang American Sign Language. 

Tawagan kami:
1-877-553-0098 / TTY: 711

8:00 AM hanggang 5:00 PM lokal na oras, Lunes – Biyernes

Impormasyon ng Miyembro

Mayroon kang access sa aming website na para lang sa miyembro. Mag-print ng mga ID card at higit pa. Tingnan ang aming handbook sa ibaba.

Website ng miyembro

Mga Handbook ng Miyembro

Getting Started Guides

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